Servicenowconnector v1.0 | OneTeg Documentation

Version 1.0

Connector Overview: This page documents all 10 actions for the Servicenowconnector v1.0.

Api (7)

DELETE Delete an attachment

/api/now/attachment/{sys_id}

Delete an attachment

Parameters

Parameter Name	Description
`headers`	Additional HTTP header name/value pairs to include in the request.
`Sys Id`	(Required)
`Response Type`	The response format expected from the API (e.g. application/json).

GET Retrieve attachment content

/api/now/attachment/{sys_id}/file

Retrieve attachment content

Parameters

Parameter Name	Description
`headers`	Additional HTTP header name/value pairs to include in the request.
`Sys Id`	(Required)
`Response Type`	The response format expected from the API (e.g. application/json).

GET Retrieve attachment metadata

/api/now/attachment/{sys_id}

Retrieve attachment metadata

Parameters

Parameter Name	Description
`headers`	Additional HTTP header name/value pairs to include in the request.
`Sys Id`	(Required)
`Response Type`	The response format expected from the API (e.g. application/json).

GET Retrieve first attachment content by file name

/api/now/attachment/{table_sys_id}/{file_name}/file

Retrieve first attachment content by file name

Parameters

Parameter Name	Description
`headers`	Additional HTTP header name/value pairs to include in the request.
`Table Sys Id`	(Required)
`File Name`	(Required)
`Response Type`	The response format expected from the API (e.g. application/json).

GET Retrieve metadata for attachments

/api/now/attachment

Retrieve metadata for attachments

Parameters

Parameter Name	Description
`headers`	Additional HTTP header name/value pairs to include in the request.
`Sysparm Query`	Encoded query string to filter attachments, for example "table_name=incident".
`Sysparm Offset`	Starting record index for paginated results.
`Sysparm Limit`	Maximum number of records to return in the response.
`Response Type`	The response format expected from the API (e.g. application/json).

POST Upload an attachment from a binary request

/api/now/attachment/file

Upload an attachment from a binary request

Parameters

Parameter Name	Description
`Content Type`	The content type of the request payload sent to the API (e.g. application/json).
`headers`	Additional HTTP header name/value pairs to include in the request.
`Table Name`	Name of the table where the attachment will be stored, such as "incident".
`Table Sys Id`	Sys ID of the record to attach the file to.
`File Name`	Name to assign to the uploaded file, including extension.
`Response Type`	The response format expected from the API (e.g. application/json).

Options (1)

Option Name	Description
`File`	Binary file content to upload, provided as a string or base64-encoded data.

POST Upload an attachment from a multipart form

/api/now/attachment/upload

Upload an attachment from a multipart form

Parameters

Parameter Name	Description
`headers`	Additional HTTP header name/value pairs to include in the request.
`Response Type`	The response format expected from the API (e.g. application/json).

Download

GET Download Asset

x-oneteg-downloader-path-with-authorization

Download an asset file from a remote URL, with configurable retry and timeout settings.

Parameters

Parameter Name	Description
`HTTP Method`	HTTP method to use for the download request, such as "GET".
`Download Url`	Full URL of the asset to download.
`Asset Name`	Name to save the downloaded file as in the system.
`Try Count`	Number of times to retry the download on failure.
`Read Timeout (seconds)`	Maximum seconds to wait for data after connection.
`Connection Timeout (seconds)`	Maximum seconds to wait for the initial connection.
`Load File Content As Output`	This toggle enables you to load file content as the step output. Supported formats include JSON, XML, YML/YAML, CSV, TXT, and other text-based file types. Note that images, PDF files, and other binary formats cannot be loaded. Additionally, there is a file size limit for this feature; please check the logs for details.
`Follow Redirects`	Enable or disable following URL redirects. If it is enabled, it will follow the URL redirects.
`headers`	Additional HTTP header name/value pairs to include in the request.

General (2)

GET Get Record Details

/api/now/table/{tableName}/{recordId}

Get Record Details

Parameters

Parameter Name	Description
`headers`	Additional HTTP header name/value pairs to include in the request.
`Tablename`	Name of the ServiceNow table, such as "incident" or "change_request".
`Recordid`	Sys ID of the specific record to retrieve.
`Response Type`	The response format expected from the API (e.g. application/json).

PATCH Update Record

/api/now/table/{tableName}/{recordId}

Update Record

Parameters

Parameter Name	Description
`Content Type`	The content type of the request payload sent to the API (e.g. application/json).
`headers`	Additional HTTP header name/value pairs to include in the request.
`Tablename`	Name of the ServiceNow table containing the record.
`Recordid`	Sys ID of the record to update.
`Response Type`	The response format expected from the API (e.g. application/json).